We’re excited to announce the launch of our new ProRSC Portal, designed specifically for our professional customers. This new platform is more than just a tool—it’s a step forward in how you interact with us. The ProRSC Portal aims to modernize your experience by providing enhanced accessibility, efficiency, and convenience. Here are a few things your new portal will do for you:
24/7 Priority Ordering
Why stand in line? Your portal allows you to order anytime, day or night without being placed in the standard fulfillment pipeline. The middleman is skipped, meaning your orders are prioritized above standard orders placed through our retail website or over the phone. Orders placed through the ProRSC portal are guaranteed the fastest processing available.
Order Products at a Discount
Quickly locate and order all the products needed for your installation on our single-page interface with your discounts already applied. Store and organize past orders or save a prefilled cart for later. Select the best shipping option for you, whether you need it fast or want to increase the margin on your job.
Get Tips About Products and Installation
We have dozens of videos in our library explaining products, and installation techniques for many different scenarios and roof types. We are also launching a blog that will include information about running a heat cable Installation business and how to maximize your profits.
Get Priority Access to Our Experts
Enjoy access to our expert technicians via a priority channel not available to our retail customers. Have a tricky install that you aren’t sure about the optimal configuration? We can help.
Get Leads on Installation Jobs in Your Area
Our retail website gets a lot of inquiries about heat cable installers all across the country. We are working on an installer directory to allow potential customers to get in contact with your company. Your company’s directory listing will be managed on this site.
Data, data, data
Your portal allows you to easily keep track of all the information you need to keep your business running smoothly. Past orders, addresses, warrantees, order tracking numbers, order status, real-time inventory changes, up-to-date technical documentation and much, much more.
Looking Ahead
Don’t worry, our new fancy system will not eliminate the good things about us you’ve come to rely on. We will still be here on the other end of the phone whenever you need help. Our ace contractor support team is ready to answer any questions you have about products and installation as usual.
Please reach out to us via phone or email if you have any questions about your new portal.
Sincerely,
Steve Kuhl, CEO